I have years of experience with Fortune 100 companies as a technical writer, process consultant, curriculum developer, and project manager.
I have expertise in communications, process development, user interface design, virtual learning, content management, performance management, event planning, information security, and more.
I am passionate about the user experience. I want to anticipate, "How will people respond emotionally to the content?" If a solution is isn't meaningful, it will not be memorable. And if it isn't memorable, it will not achieve its objective.
I enjoy my work. I like building relationships with people and helping others succeed.
When things go awry (as they always do), I see it as an opportunity to grow and learn.